MultiChoice to cut 2,194 jobs in call and customer care centres

Pay-TV MultiChoice has announced plans to retrench a large number of employees. The company said in a statement that it would enter into a “consultation process with 2,194 of its employees within customer care [call centre] and the walk-in centres as part of the strategic realignment of its customer service delivery model”. “The realignment is … Read moreMultiChoice to cut 2,194 jobs in call and customer care centres